eCommerce Manager
Now Hiring | Australian Sustainable Fashion | Gold Coast
The Brand |
Your dream company is here!! Think female owned and operated, sustainable ethical fashion that is locally produced and an aesthetic that is inclusive – their inspiration is simple – create diverse garments that make their customers exude confidence and feel beautiful!
They are on a mission to elevate and grow their business – and as such we are seeking a skilled eCommerce Manager that has an evident love for all things eComm and customer!
The Role |
Reporting to the Head of Marketing and eCommerce We are seeking a data driven, analytical and creative minded eCommerce Manager to connect with their customers and increase sales!
Trade the website to deliver sales & profit targets.
Oversee financial performance, including profit and growth, of the ecommerce revenue channel through efficient, customer-focused operations management.
Optimise the online customer experience to increase conversion and AOV.
Manage the site through promotional and seasonal periods, marketing online and through digital channels while adhering to brand guidelines.
Ensure website content is uploaded in a timely manner and is always accurate, conducting weekly site walks.
Continually optimise the websites to increase conversion rate, using testing tools and other analytics insights to test CRO recommendations.
Continually work on strategies to improve the customer Journey and personalisation for our digital customer, with assistance from the Digital team
Manage and load all product information, content pages, website changes, updates, etc.
Website Conversion Rate optimisation
Website content uploads and updates (home page, copy, images etc)
Website performance (tech, UX)
Product merchandising (collections, filters, home)
Execute Sales, Promotions & Offers
Collaborate with Dispatch on Stock Levels & Product Sell-Through
Innovate & Manage New Apps, Online Services & Tools
Website Technical Performance & Bug Management
Contribute to shoot creative briefing from website imagery point of view
Monitor website performance and optimise
Drive and achieve KPIs around website conversion rate, AOV, load speed
The Skillset |
You are a skilled trader – who loves eComm & retail – and is excited about the meaningful mission this brand is on. You have a solid digital background, with exceptional attention to detail, a strategic approach, and your impact on customer experience is legendary.
Experience using Shopify, Klayvio, and Gorgias ideally
Min 3 years’ experience in a similar role at a fashion ecommerce company
Demonstrated success in delivering online sales growth in a medium to large online business
The ability to formulate strategies to exceed business objectives and overcome challenges
Confident communicator
Exceptional analytical and project management skills
Experience with Google Analytics a must
The Offer |
Dreaming of a move to the sunny Gold Coast? We are looking at both local profiles and candidates that are open to making the move – with relocation support on offer.
There is a strong salary offering and stunning office location right in Burleigh.
Connect with Ange via ange@thetalentmill.com.au for information on this role and a confidential discussion!
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.