Store Manager
Now Hiring | International Brand | Sydney Airport
The Brand |
This brand, established in 2011 is among the world's fastest-growing fashion design companies today. Founded under the idea of creative disruption, this brand is known for its design and art projects which connect commercial retail with various worlds of art. Fusing fashion, commerce, and art, their showrooms have been featured time and again in global publications for its unique and experimental presentation of its design and product. We are sourcing a Store Manager to join the team at Sydney International Airport.
The Role |
Lead the team in executing an exceptional customer service experience and creating memorable moments by exceeding their expectations; building long-term customer relationships
Drive and maximize sales performance of the team to achieve and exceed sales budget objectives while ensuring operational integrity and monitoring monthly profitability
Demonstrate sales leadership by playing an active customer-facing role on the sales floor through customer engagement
Communicates company set KPIs for all quantitative and qualitative metrics; identifies and implements strategies to ensure performance standards are met for all the KPIs
Maintains operations by ensuring compliance with the company’s Standard Operating Procedure
Identifies current and future customer requirements by establishing rapport with potential and existing customers
Recruitment (in collaboration with Brand Manager, Human Resources Manager, and Seoul-based Retail Ops team), training, developing, and coaching all members of the store team to ensure high performance, productivity, and enhanced customer engagement
The Skillset |
Sales achievement in the luxury retail environment
Management and leadership experience
Eyewear industry knowledge is advantageous
Customer relationship management
Customer-oriented
Initiative and Problem-Solving abilities
Proficiency in MS Office Suite (Excel, Word, PowerPoint, and Outlook)
Inventory Management systems knowledge
English language proficiency (spoken & written)
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long term, meaningful relationships with all stakeholders.