Client Advisor
Now Hiring | Italian Luxury House | Chadstone
The Brand |
We are searching for a well-connected Client Advisor to join our client who is one of the most luxurious brands in the world – with a renowned product category of RTW, Accessories, Leather goods, and Footwear – this Italian fashion house creates a customer experience that is simply unparalleled.
The Role |
In this role you will be based in Chadstone – a busy and growing boutique – as a strong Brand Ambassador, who is a leader in style, product knowledge, and clientelling. Your client centric approach and flair for styling will be evident, driving customer interaction with new and existing clients.
Represent the boutique and drive client experience with clients
Deliver exceptional customer service
Drive sales to hit daily store targets and KPI’S
Build, nurture and maintain a VIP database – driving proactive engagement and communicating when new styles arrive in store
Ensure the presentation and visual standards are met in accordance with brand expectations
Provide strong, personalised service with clients through private appointments
The Skillset |
To be successful in this role we are looking for profiles with a strong background in Australian Designer or Luxury – if your flair for styling with clients has superseded your management career this role could be ideal for you!
Strong understanding of the product, knowledge of the brand heritage and the ability to work strategically and innovatively within the brand guidelines.
The ability to work with people of various backgrounds including open communication and making sound decisions
Exceptional client relationship skills and the ability to build loyal and lasting relationships.
Intermediate computer skills with the ability to provide clear and accurate reports on the category
Passion for developing and motivating others to achieve performance goals, showing adaptability to work across various learning styles.
Impeccable grooming and personal presentation
The Offer |
In addition to a generous annual salary there is an incentivizing individual and group commission structure, uniform provided and exciting career opportunities with real growth opportunities available – don’t wait – contact lucy@thetalentmill.com.au for details.
The Talent Mill Recruitment division is a bespoke consultancy and talent acquisition specialist within the fashion, lifestyle and retail industries. With more than 10 years specialist expertise with luxury, lifestyle & fashion brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as a trusted support to founder-led start-ups, SME’s and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support, and offer a unique and modern recruitment proposition – one where we develop long term, meaningful connections, add value and deliver an unforgettable service.