Store Manager
Now Hiring | Luxury Furniture | Fortitude Valley, Brisbane
The Brand |
This luxury furniture brand is about to embark on an exciting journey to establish its new showroom in Brisbane. We seek an exceptional Store Manager to join a dynamic team. You'll play a pivotal role in shaping the future of the brand’s presence in Australia by collaborating closely with our cross-functional teams to seamlessly integrate their retail vision with the Australian market.
Be at the forefront of their expansion, making history in furniture retail. If you're ready to be a trailblazer, this is your opportunity to be a part of something truly exceptional.
The Role |
As leader of the store, you’ll oversee the day-to-day operations of the Brisbane showroom, ensuring it consistently reflects our brand ethos and standards.
Develop and implement strategies to achieve sales targets and key performance indicators (KPIs).
Analyse showroom data and customer feedback to identify trends and make informed decisions to optimize showroom performance.
Drive compliance with global retail procedures and operating standards, supported by clear SOPs, system manuals, and toolkits.
Other key areas are: inventory management, floor management, visual merchandising, sales, and budget planning.
Lead, motivate, and mentor the showroom team to achieve individual and collective goals.
Conduct regular performance reviews, provide constructive feedback, implement training, and identify opportunities for professional development.
Foster a positive and collaborative team culture.
Drive the O2O (Online-to-Offline) strategy in-store, focusing on seamlessly integrating the online and offline customer experience.
Implement in-store programs that enable customers to confidently evaluate and purchase our products.
Align showroom activities with overall marketing strategies (e.g., brand collaborations, and events) and create engaging online content that complements the showroom experience.
Be the retail coordinator for key local projects, such as new seasonal launches, marketing campaigns, working closely with cross-functional teams to ensure successful delivery of products.
Explore and embark on initiatives to enhance and unify online-to-offline customer interactions and sales processes and achieve operational sustainability.
The Skillset |
Minimum of 5 years of leadership experience in retail management.
Customer-first mindset with a passion for customer experience.
Ability to understand customer needs and translate them into actionable strategies.
Strong leadership capabilities and communication skills.
Excellent analytical, problem-solving, and decision-making skills.
Team player who is always in the game right along with your team and collaborates effectively cross-functionally.
Ability to work independently with a bias for action.
Strong knowledge of MS Office (Word, Excel, and Outlook)
Proficiency in using technology for showroom management and customer engagement.
Knowledge of O2O strategies and implementation in the retail industry is a plus.
The Offer |
You’ll be joining a company in its most exciting phase; this brand is expanding globally. With opportunity for career development, supporting with global store openings!
This company has people as one of the company’s core pillars for success. It’s their mandate to help every employee perform to their highest potential so that they can do the very best work of their lives.
This brand is committed to its employees’ growth and continuously strives to ensure their employees are set up for success through their journey.
Run don’t walk apply today!
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long-term, meaningful relationships with all stakeholders.