Store Manager

Australian Designer | Boutique Manager | Doncaster

The Brand |

This stunning Australian Designer brand has been creating stunning yet relaxed designs for women for the last 10 years. They have been on a growth trajectory this year opening inspired, elevated retail spaces across Sydney, Melbourne and Perth.  This Melbourne born brand resonates with women seeking contemporary, timeless garments that transcend seasons. As part of their expansion, they are searching for a Boutique Manager to lead the team at their brand-new store in Doncaster.

The Role |

As a leader in their boutique, you are responsible for building and driving a customer-led culture by leading by example and delivering excellent service standards. This role, working full-time Tuesday-Saturday, will have you inspire and mentor your team to reach set KPIs and sales targets – celebrate the wins, and encourage the team to be proud of the contribution they have to the wider business strategy. Build and drive a customer-led culture by leading by example and delivering excellent service standards 

• Inspire and mentor a diverse team of enthusiasts to reach set KPIs and sales targets – celebrate the wins and encourage the team to be proud of the contribution they have to the wider business strategy 

• Closely monitor store sales performance - acknowledge outstanding results and identify any areas of improvement

• Effectively manage the wage costs in store and roster for success 

• Recruit, select, and train like-minded team members 

• Are a passionate brand ambassador

• Oversee store operations including stock room management and immaculate store presentation (visual merchandising)

• Drive and excel in providing an amazing customer experience in-store through seasonal events

• Develop & maintain relationships with VIPs

• Take a proactive approach in loss prevention management i.e. stock shrinkage control

There are so many growth and development opportunities with his brand, they are part of a multi-branded retail business with over 25 brands underneath their umbrella. Be part of something big and learn from industry leaders!

The Skillset |

To set you up for success we see you bringing an amazing energy and focus on customer experience and clienteling. Ideally you will have;

• You have previous Concession or Assistant Management experience built in an environment of 1:1 customer experience  

• You understand how to create a memorable service experience for customers 

• You have experience in training, coaching, and mentoring team members 

• You have a proven record of driving and exceeding KPIs 

The Offer |

In this role, you will work full-time hours across Tuesday – Saturday. In return, there is a strong salary offering plus bonus plus clothing allowance on offer

• Generous discounts for you and your family across the group’s brands  

• Quarterly wardrobe allowance  

• Training and development – we want you to grow and get the most out of your role 

• Monthly bonus scheme (rewards based on KPI achievement) as well as random competitions with giveaways 

• ·Exclusive benefits platform - access to generous savings from leading retailers 

The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.

Recruitment – but make it ethical, not transactional.  Quality over quantity – always. Truly consultative and delivered at pace.  We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long-term, meaningful relationships with all stakeholders.

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