Sales Associates
Now Hiring | Luxury Furniture | Fortitude Valley, Brisbane
The Brand |
This luxury furniture brand is about to embark on an exciting journey to establish its new showroom in Brisbane. We are seeking exceptional sales associates to join a dynamic team. You'll play a pivotal role in shaping the future of the brand’s presence in Australia by collaborating closely with our cross-functional teams to seamlessly integrate their retail vision with the Australian market.
Be at the forefront of their expansion, making history in furniture retail. If you're ready to be a trailblazer, this is your opportunity to be a part of something truly exceptional.
The Role |
As a sales assistant with this brand, you’ll support the day-to-day operations of the Brisbane showroom, ensuring it consistently reflects our brand ethos and standards. Providing exceptional customer service to each and every customer.
Greet and engage customers in a friendly and approachable manner, creating a positive first impression of our brand.
Listen actively to customers' preferences and requirements, providing recommendations and solutions.
Responsible for the conversion of sales from walk-in customers, emails, chats, and other sales channels.
Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.).
Build and nurture customer relationships to encourage repeat business and referrals.
Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.
Work closely with cross departments to ensure customer satisfaction are met.
Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take.
Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor.
The Skillset |
Prior experience in retail sales, preferably in furniture, home décor, or related industries.
High energy in delivering the best customer experience.
Excellent communication and interpersonal skills, with an ability to connect with customers.
Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).
Strong knowledge of MS Office (Word, Excel, and Outlook).
The Offer |
You’ll be joining a company in its most exciting phase; this brand is expanding globally. With opportunity for career development, supporting with global store openings!
This company has people as one of the company’s core pillars for success. It’s their mandate to help every employee perform to their highest potential so that they can do the very best work of their lives.
This brand is committed to its employees’ growth and continuously strives to ensure their employees are set up for success through their journey.
Run don’t walk apply today!
The Talent Mill Recruitment division is a bespoke recruitment consultancy and talent acquisition specialist within the fashion, lifestyle, and retail industries. With more than 10 years of specialist expertise with luxury retail, Australian & Contemporary designer, beauty, and lifestyle brands globally we discover, recognize, and connect inspiring individuals to the most desirable brands as trusted support to founder-led start-ups, SME’s, and multinational corporations within the fashion & retail industry.
Recruitment – but make it ethical, not transactional. Quality over quantity – always. Truly consultative and delivered at pace. We hold a genuine passion and expertise for the industries we support and offer a unique and modern recruitment proposition – one where we develop long-term, meaningful relationships with all stakeholders.